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Episode 189 Telehealth and Insurance Billing

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Startup Nation, Meet:
Kym Tolson, LCSW, CSAC
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Kym Tolson was a brick and mortar therapist for 10 years and she used an insurance biller. Over a 6 month time period, she was fired by her billers (long story) AND decided to take her practice all online. She had to scramble and decided to be her own biller all at the same time.  

Through these changes, she decided to develop a course to help other therapists accomplish the same goals. Currently, she is a telehealth therapist living as a digital nomad & billing insurance companies. 

Show Notes:
  1. Decide if a telehealth practice is right for you. 

  2. Marketing strategy to find out which insurance companies pay for telehealth. Do they require a 3rd party platform or will your own HIPAA compliant platform suffice? 

  3. Start billing for telehealth- modifiers and location codes.

Resources & Giveaways
Guest's Contact Info:

When you're in private practice it can be tough to find the time to review your marketing efforts and make improvements where needed.

Whether you are a seasoned clinician who’s current website needs to be revamped, or a new therapist building a website for the first time, Brighter Vision is here to help.

Brighter Vision’s team of developers will create you a custom website. They provide unlimited technical support, and professional SEO to make sure you rank high in online searches - all at no additional cost.

To get started for $100 off, head to

When it comes to keeping your practice organized, you want software that’s not only simple, but the best. We recommend TherapyNotes. Their platform lets you manage notes, claims, scheduling, and more. Plus, they offer amazing, unlimited phone and email support, so when you have a question they are there to help. To get started with the practice management software trusted by over 60,000 professionals go to and start a free trial today which includes free telehealth. If you enter promo code PPS they will give you two months to try it out for free.

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Meet Your Co-Hosts:

What’s up #StartupNation!?! We’re so excited you’re here. In case you’re new to our community, I’m Dr. Kate Campbell, LMFT (on the right) and my business partner aka “BP” Katie Lemieux, LMFT is on the left.


We both built our thriving, 6-figure full-fee private practices from the ground up and love inspiring ambitious mental health professionals across the globe to brand themselves and grow their dream private practice!

We have a blast co-hosting the podcast! We look forward to inspiring you from startup to mastery!

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