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Episode 329 - How to Increase Your Call to Client Ratio

Updated: Jan 8






Listen now to our latest episode...





 

startup nation, meet: Whitney Owens


Whitney Owens is a licensed professional counselor, group practice owner, and faith-based private practice consultant.


She is located in Savannah, Georgia, where she manages a private pay group practice with 10 plus clinicians.


Along with running her practice, she consults practice owners around the country on how to start and grow a successful faith-based practice.


She hosts summits, a weekly podcast, and a membership community for faith-based practice owners called Wise Practice.



show notes

  1. Track all of your calls (including conversion rates for calls vs other methods of reaching out)

  2. Make it easy for clients to schedule

  3. Offer multiple ways to schedule

  4. Respond quickly


Resources & giveaways


Guest's contact information


 

Meet your co-hosts:

Kate & Katie



 

our awesome sponsors:




Directories can be a good source for new clients, but which directories are really worth it? Well, according to an extensive review of therapist directories by VeryWellMind, more than 90% of therapists recommend Mental Health Match.


We love Mental Health Match because they understand the therapeutic relationship starts before a client contacts you. They’ve set up their directory to give clients a sense of confidence in you as a clinician and connection with you as a person. Their smart matching technology makes sure you only hear from clients who are a good fit for your practice. And referrals come with insightful information about the client, their presenting problems, and what they seek in a therapist.


With over ten thousand clients coming every week, Mental Health Match is a great way to find the clients you want.


Eren Moore, a New Jersey therapist, said, “I have been getting almost 2 referrals a week from Mental Health Match and I like their ability to match me with my niche clients. These clients reflect my skill sets and they come ready and open to the therapy process. This is energizing for both the therapist and clients.”


We couldn’t agree more. And now, you can try Mental Health Match for free for 90 days. Just go to mentalhealthmatch.com, and use referral code “Startup.”


As a private practice owner, there are dozens of things to worry about. If you decide to accept insurance, insurance billing doesn’t have to be a worry. Practice Solutions is a remote billing company who connects providers with billers in the U.S. who specialize in mental health billing. Their expertise has helped clinicians increase and maintain steady revenue by submitting and following up on claims regularly, resolving old aging claims, and performing eligibility and benefit checks. With Practice Solutions, you are assigned a billing expert who learns the ins and outs of your practice, functioning as an extension of your team, so you can focus on your clients and grow your practice.


One of Practice Solutions current clients, said, "Practice Solutions has been amazing for my practice, its growth, and my peace of mind when it comes to billing."


Practice Solutions works with clients ranging from solo practitioners just starting their practice, to larger group practices with multiple clinicians. Practice Solutions offers a free billing consultation to determine if their services are a good fit for you and your practice. Visit www.practicesol.com/startupnation and schedule an appointment.



As a therapist, I can tell you from experience that having the right EHR is an absolute lifeline. I recommend using TherapyNotes. They make billing, scheduling, notetaking, telehealth, and E-prescribing incredibly easy. Best of all, they offer live telephone support that's available 7 days a week.

 

You don’t have to take my word for it - Do your own research and see for yourself - TherapyNotes is the #1 highest rated EHR system available today, with 4.9 out of 5 stars on Trustpilot.com and on Google.


Go to Therapynotes.com and use the promo code PPS for a special 2-month trial, absolutely free.


If you’re coming from another EHR, TherapyNotes will import your demographic data quick and easy at no cost, so you can get started right away.

 

Trust me, don’t waste any more of your time, and try TherapyNotes.


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