Episode 207

Private Practice Startup Podcast 

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Startup Nation, Meet:
Cindy Norton

Cindy is a Licensed Marriage & Family Therapist in Asheville, North Carolina and she owns two businesses. AVL Couples Therapy, her private practice where she specializes in working with Happy Couples and Mountain Practice Journeys where she helps therapists to love the business side of private practice.


Her services include private practice coaching, web design, and online courses.


In her spare time she enjoys camping & hiking; studying the Enneagram, astrology, and tarot; and watching shows about the paranormal.

Show Notes:

3 problems that can be solved by implementing technology to manage phone calls and inquiries from potential clients:

  1. Therapists Not Returning Client Calls 

  2. Phone Aversion - Let technology do the work for you.

  3. Phone Scams - avoid phone scams.​

Resources & Giveaways
  • Cindy's course: Book New, Ideal Clients Without Answering Your Phone. Click HERE to get 50% off with code PPS50

  • A-Z Cheatsheet: The Essentials for Building & Growing Your Dream Practice

  • FREE Paperwork Essentials Course + FREE Attorney Approved HIPAA Form Download

Guest's Contact Info:
Meet Your Co-Hosts:

What’s up #StartupNation!?! We’re so excited you’re here. In case you’re new to our community, I’m Dr. Kate Campbell, LMFT (on the right) and my business partner aka “BP” Katie Lemieux, LMFT is on the left.


We both built our thriving, 6-figure full-fee private practices from the ground up and love inspiring ambitious mental health professionals across the globe to brand themselves and grow their dream private practice!

We have a blast co-hosting the podcast! We look forward to inspiring you from startup to mastery!

Want More Practice Building Tips, Tricks & Hacks? 
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Our Awesome Sponsors:

As a therapist, how you communicate with clients online is just as important as how you communicate in your sessions.

However, if you use email and web forms to communicate, you need to be sure that they’re secure and HIPAA compliant.

Hushmail takes the guesswork out of secure communications by providing encrypted email, web forms, and e-signatures all in one package.

Hush Secure Forms making building forms very easy. You can start a form from a template and customize it to reflect your practice, or use the drag-and-drop form builder to build beautiful forms from scratch with fields for legally binding e-signatures. Then, add the form to your website or send it through secure email.

Move your intake, informed consent, health history and other practice forms to HIPAA-compliant Hush Secure Forms. Your clients will spend less time in the waiting room and more time getting the care they need.

Go to hushmail.com/pps and enjoy the first month of your plan for free.

When it comes to keeping your practice organized, you want software that’s not only simple, but the best. We recommend TherapyNotes. Their platform lets you manage notes, claims, scheduling, and more. Plus, they offer amazing, unlimited phone and email support, so when you have a question they are there to help. To get started with the practice management software trusted by over 60,000 professionals go to TherapyNotes.com and start a free trial today. If you enter promo code PPS they will give you two months to try it out for free. This includes free telehealth during the two months.


Private Practice Startup

2419 East Commercial Blvd Suite 203

Fort Lauderdale, Fl 33308


Tel: 754-307-7528

​Email: Kate@theprivatepracticestartup.com

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